Perto Costa provides trained, managed assistants who take over your inbox, calendar, calls, and operations so you can stay focused on growth and patient care.
Inspired by modern managed virtual assistant services, our team blends executive support, customer service, and back-office operations in one dedicated resource, tailored to your practice or business.
Your assistant becomes the first line of contact for emails, messages, and simple inquiries. They organize your inbox, apply rules and labels, draft replies, and flag only the conversations that truly need your attention.
We coordinate your day end-to-end: booking new visits, rescheduling, confirming appointments, and handling no-shows. For clinics, we manage patient flows; for business teams, we organize internal and client meetings.
Your assistant can answer calls, reply to messages, and reassure clients or patients with friendly, professional support. We follow your scripts and escalation rules so every interaction feels on-brand.
We help with insurance verification, A/R follow-ups, basic billing tasks, and documentation. For other teams, we handle data entry, CRM updates, and recurring admin checklists.
Treat your assistant like a trusted right hand. They prepare simple reports, keep action items organized, follow up with stakeholders, and give you a clear view of what needs your decision each day.
Need procedures documented or options researched? Your assistant can gather information, compare vendors, prepare summaries, and help you standardize recurring workflows.
Instead of rigid pricing tables, we structure your engagement around the workflows you need covered. Our team helps you define scope, preferred hours, communication rules, and reporting expectations.
Share a bit about your clinic or business, your preferred schedule, and the tasks you want to offload. We will review and follow up by email with next steps.