General and Admin VA
Industry-focused
Sales and Outreach
CSR and Reception
How Bilingual Assistants Help Their Clients
Lead qualification and intake
Perto Costa prospects for company decision-makers according to criteria; they do phone intake and add qualified leads to your CRM.
Customer support hotline
Share your FAQ and customer support playbook with your assistant caller and they’ll be ready to address support tickets and troubleshoot issues.
Appointment Scheduling
Your Spanish bilingual calling agent coordinates customer appointments and makes follow up phone calls reminding customers of their bookings.
Payment Collection
Your personal assistant will resolve debts, build customer rapport, and make collection calls following detailed phone scripts.
Bilingual clerical support
Your personal assistant will make restaurant reservations, book treatments or doctor’s appointments, reserve venues, plan trip itineraries, etc.
Cold Calling
Your personal assistant will use scripts to sell your offerings, solicit donations, or provide information about your products or services.